Answers to common questions about UCPath including:
- Access and logging on
- Pay related questions
- Related systems
- Get help
Access and logging on
How do I gain access to UCPath?
To log on, employees will use their CruzID and gold password. Multi-Factor Authentication (MFA) / Duo must be set up in advance. If you have not already set up MFA please visit CruzID Manager.
When accessing UCPath for the first time, employees will need to answer a series of security questions. Employees will also need to verify date of birth and the last four digits of their social security number.
(The image below will take you to the UCPath Portal)
What if I cannot login – Auth-0510 error message?
If you receive an AUTH-0510 error, your employment record has not been processed yet and you will be able to login to UCPath until your hire has been processed.
Please contact your HR representative for the status of your hire.
Academic HR, SHR Talent Acquisition, or your PAT timekeeper.
Access for former employees
You’ll be able to register for UCPath online access as a former employee once UCPath Center has finalized your separation with UCPath online. For details, please visit UCNet Article – UCPath Online for Former Employees
What is the UCPath portal?
The online portal give employees and managers 24/7 self-service access to payroll, benefits and HR information.
Employees can:
- Update personal information (i.e. address, name, etc..) quickly and easily
- View paychecks, leave balances and benefit selections
- View tutorials and step-by-step instructions for most UCPath features
- Open and track service requests with the Ask UCPath Center help request feature
- Request a statement verifying employment
View the video for the UCPath Portal for Employees (3:59):
View the video for the UCPath Portal for Managers (2:48):
In UCPath, employees will be able to:
- View and print earnings statements (pay stubs)
- Update personal information such as home address
- View and manage benefits, plus sick and vacation balances
- View and update tax forms
- Sign up for, view and change Direct Deposit options
- Make life event changes (marriage, birth of a child, etc.)
- Request a statement verifying employment. The UCPath self-service portal will contain instructions.
What will I see when I first log onto UCPath?
After accessing the site, employees will need to:
- completed a guided onboarding
- verify date of birth,
- use the last four digits of their social security number, and
- create a series of security questions to verify identify.
What is the UCPath Center?
The UCPath Center is located in Riverside. It provides systemwide payroll processing, benefits administration and HR transactional processing for all University of California (UC) employees.
What if I forgot my CruzID or password?
Please visit the CruzID manager website and follow the links for forgotten password or first-time registration.
Pay related questions
How do I sign up for Direct Deposit?
The fastest and easiest way to get paid is through Direct Deposit to your bank account. You can sign up for Direct Deposit for future paychecks through the UCPath Employee Services Portal.
May I split my direct deposit between multiple bank accounts?
Yes, UCPath allows direct deposit for up to three bank accounts. Deposit amounts may be split by percentage or a fixed dollar amount.
How can I get my W-2 form 2024?
UCSC Employees will receive their W-2 from UCPath for 2024.
If you worked at multiple UC locations, you will receive one W-2 for both locations.
If you separated from UCSC in 2024, you will access UCPath through the former employee portal by selecting University of California; Former Employees on the location selection page under UCPath
If you are having issues accessing the former employee portal, please reach out to UCPath Center directly at (855) 982-7284.
If you have additional W2 questions, you can refer to the Financial Affairs FAQs
How can I get my W-2 from prior years?
For active employees, if you signed up for an online W-2, you can view via Income & Taxes > View Online W-2/W-2C and click “View a Different Tax Year” in upper right.
For terminated employees, you will access via the former employee portal. If you need assistance with access to the former employee portal, please reach out to UCPath Center at (855) 982-7284
For 2019 and prior, if you signed up for an online W-2, you’ll be able to view or print it from AYSO. If you have trouble accessing AYSO, please reach out to payhelp@ucsc.edu
What happens if I have a paper paycheck?
Paper paychecks are sent to the home address via US Postal Service from UC’s bank in Arizona. It can take 2-3 business days for a paper paycheck to arrive via US Postal Service. To update your home address, or to update your paycheck to direct deposit please visit UCPath Employee Self-Service. It may take 1 or 2 paycycles to start receiving direct deposit.
I have recently moved and have been receiving a paper paycheck, how do I update my home address?
If you have moved and are receiving a paper paycheck, please update your address via the UCPath Employee Services Portal using the following navigation – Employee Actions > Personal Information > Personal Information Summary
Keeping your home address current and updated in UCPath is important regardless, since this address is used for all mailings from UC.
We also strongly recommend that you sign up for direct deposit as soon as possible to avoid future delays in receiving a paper paycheck (due to local postal service delays). You can sign up for direct deposit via the UCPath Employee Services Portal using the following navigation – Employee Actions > Income & Taxes > Direct Deposit
How do I make sure I have been paid for multiple positions (appointments, jobs)?
UCPath earnings statements list a primary position on the first page. All active positions for which you have been paid will appear on the second page of the earnings statement. The first page will also add together hours for regular pay. The second page of the UCPath earnings statement shows these hours broken into separate line items for each position.
Related systems
How do I submit or approve timesheets?
Timesheets are submitted and approved through CruzPay. You can access CruzPay here.
Does UCPath manage retirement payments?
If you are retired from UCSC, payments from retirement plans are managed through UCRays. For information about retirement plans, visit University of California Retirement at your service (UCRays) online.
What is a Composite Benefit Rate (CBR) Assessment?
The UCPath system requires all campuses to distribute employer-paid benefits and other employment-related assessments using a benefits assessment method known as the composite rate method. Employee-paid benefits contribution amounts will not be affected.
For more information, visit the Budget Analysis and Planning website.
Other questions
Whom should I contact with questions about UCPath?
For questions about the UCPath@UCSC, please contact us at ucpathhelp@ucsc.edu.