Where can I find help?

Available Actions in UCPath - Click Here to Login

• Employee Self Service Job Aid
  • View or update personal information (i.e. name, DOB, SSN, address changes)
  • Request Employment Verification
  • Add or Delete a Direct Deposit
  • Update a Direct Deposit
  • View My Online Pay Stub
  • Change My Federal Withholding
  • Change My State Withholding
  • Enroll in Benefits - Initial Enrollments
  • Enter a Life Event - Birth
  • Enter a Life Event - Marriage
  • View Benefits Summary
  • View Dependent Summary

• Paycheck Questions: payhelp@ucsc.edu or (831) 459-2488
• Direct Deposit: Login to UCPath
• Timesheet and/or Accrual Questions: Academic HR, Staff HR, or Cruzpay
• Non-Resident Aliens (Glacier): glacierhelp@ucsc.edu
• Garnishments & Wage Levies: 1(855) 982-7284

Employment Verification

• Generate Employment Verification Summary in UCPath
  • Navigate to Employee Actions > Income and Taxes > Verification of Employment
• Other Verification Questions: payvoe@ucsc.edu

Benefits

• Benefits: benefits@ucsc.edu, or (831) 459-2013
• Postdoctoral Scholar Benefits: Gallagher Benefit Services website, universityServices.gbb.psbp@ajg.com or (800) 254-1758
• Retirement Services Administration Service Center (RASC) Office in Oakland, CA: 1(800) 888-8267 or UC Retirement At Your Service (UCRAYS)

Leaves

• Leave of Absence: Staff LOA Coordinator / AHR Representative
• Disability Management: Kelly Roberts or (831) 459-4602

TAM/ePerformance Questions

• SHR - shrhelp@ucsc.edu
• SHR Performance Evaluations
• SHR Recruiting and Hiring Processes

Additional Resources

• Technical Issues/Open an IT Ticket
• Academic Personnel
• Planning & Budget

Retirement Resources

• Access UCRays (University of California Retirement at your service)